Olivia Wann, RDA BS
Speaker/Author/Consultant
AGD Program Provider

Click Here to Download Speaker One Sheet

Olivia Wann, RDA, BS has been associated with the dental profession since 1985. As professional speaker and trainer, Olivia is keenly aware that her audiences demand program content that provides the latest information on regulatory issues while being presented in a manner that is most enjoyable and entertaining. Yes-learning can be fun and truly a worthwhile experience.  See below for video samples.

Available Courses

"HIPAA:  What's New for 2010"

Learn how the HITECH Act significantly increased the penalties that may be imposed for violation the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  The HITECH Act subjects covered entities and business associates to periodic audits.  Are you ready?  Penalties for noncompliance can range from $100 to $50,000 per day.

Understand the new breach notification requirements of nonsecure data.  Learn how to conduct a risk assessment and gather the necessary documentation and policies required for compliance.  Training is mandatory; therefore, we encourage meeting planners to include this topic in their programs to help participants to meet the new HIPAA requirements.  2 CEUs. Program is offered as a platform delivery, onsite presentation and webinars.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it for details.    Speaker: Olivia Wann

"Practical OSHA Compliance & Infection Control"

OSHA requires training on the Bloodborne Pathogens Standard every 365 days. Understand the documentation requirements and the necessary safety policies required for a dental office setting.  We incorporate the latest guidelines for infection control from CDC including step-by-step instrument processing.  Learn how to implement a quality control system that effectively minimizes your risk and promotes patient safety. Topics include Bloodborne Pathogens, Post Exposure Management, Safer Medical Devices, Hazard Communication, Workplace Violence, Fire Prevention & Emergency Evacuation, Waste Management and others.  We offer this program as a 2 hour, 3 hour and 6 hour course. Program is offered as a platform delivery, onsite presentation, study club session and webinar.  Sponsorship may be available depending on the group size.  Some meeting planners are combing this topic with the HIPAA program to meet compliance demands.  This e-mail address is being protected from spambots. You need JavaScript enabled to view it Speakers:  Olivia Wann and Renee Russell.  National Trainer: Terri Soules

"HR Management: Preventing Office Nightmares"

This new course addresses common employment issues that can become your office's nightmare.  Sexual harassment:  It can happen to you!  Learn how to compensate staff properly to avoid complaints:  Do I pay the staff to attend a seminar?  How do I compensate travel time? What is required?  Can I pay the hygienist as a salary employee or an independent contractor?  Help - I think the Office Manager is embezzling!  If these are questions you've heard your colleagues ask, this is a timely course for your participants.  The program is a 2 hour course offered as a platform delivery, onsite presentation and webinar.  Speaker:  Olivia Wann  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

"Show Me The Money!  Business Systems that Maximize Practice Revenue" & "Common Insurance Errors"

To manage a practice profitably, solid systems need to be in place and used by the entire team. This course includes developing a financial policy, using third party payment plans, monitoring provider production, establishing practice goals, implementing a delinquent account process including sample forms and letters, minimizing broken appointments and other valuable procedures that contribute to successful practice management. This program is offered as a 2 hour and full day program including platform delivery and onsite presentation.  Licensed by the ADA for CDT training purposes.  Speakers:  Renee Russell and Olivia Wann

See Olivia Speak

• Olivia Speaking--Clip 1
• See Olivia Speak (2)

Here's what others have to say:

Dental Coding, Billing and Collections

• "Very informative! I attended a seminar covering the very same topics and left feeling like my boss wasted his money. Your course was worth every penny. Wonderful instructor!"
  - Pamela Flowers, Dental Financial Administrator, Jackson, TN
• "Instructor Olivia Wann was wonderful. She answered all questions and kept everyone interested and awake. She was very friendly and the class seemed to go by quickly. I feel she was very knowledgeable and helpful. I would come back to another of her classes."
  - Ashley Marcus, Dental Administrator, Atlantic City, NJ

OSHA Compliance & Infection Control

• "Great presentation. Lots of energy...terrific information presented logically."
  - Don Lewis, DDS, Cleveland, OH
• "Olivia Wann is an exceptional speaker and very thorough."
  - Karen Watson, RDH, Tallahassee, FL
• "Instructor is very knowledgeable of subject matter and presents in an interesting manner."
  - Gay Kennedy, RDH, Savannah, GA
• "Olivia did a great job - very informative - excellent speaker - kept everyone's attention!"
  - Peg Hoffman, Norfolk, NE
• "I had the pleasure of attending one of your OSHA courses in Lexington, KY. I left with more knowledge and understanding than any past seminar I have been to."
  - Amy Goff, Ortho Assistant

To reserve Olivia or Renee as your speaker, contact Modern Practice Solutions at (931) 232-7738 or  (615) 308-6695 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it